Second Engine Failure 04 Disc - Worthless Warranty

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Second Engine Failure 04 Disc - Worthless Warranty - Dealer Done

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Second Engine Failure 04 Disc - Worthless Warranty - De... - 3/19/2007 6:34:48 PM

Janet Cathey in LR

Posts: 1
Joined: 3/19/2007
Status: offline

I bought an 04 Discovery, I loved the size, the sportiness, and how it looked. My husband said it drove like crap.
   At 28,765 miles the car lost acceleration, made loud banging, grinding noises and quit. I was told there was a pump failure, rods #7 & 8 broken due to lack of lube, and piston 7 & 8 hit valves.    I showed records that all maintance was current. They replaced short block and valves in both cylinder heads - I was told it was a new engine. I was without a car for 6 weeks (no loaner). They did the 30,000 mile work and said it was due in at 37,500.
   The day before it was to go in for maintance, the same thing - no acceleration, grinding, stop. I'm told that it needs a second new engine!! The reason now is that the oil sludged up because I was late on my oil change -- The car has 39,300 Miles!!! It is ONLY 2300 MILES PAST the recommended oil change. because it is past the oil change THEY WILL NOT RECOGNIZE MY WARRANTY!!
    The cost of a new engine is $7500!!
    The second engine in less than 40,000 miles!!! I drive cars to 100,000 and have never had an engine failure!! This car is driven in town, no towing, no off road ---
     The dealer called today and basically said, too bad!! You were past the oil change -- 2300 MILES!!!
     Look for my name in the paper -- we're going to court!!

Post #: 1

RE: Second Engine Failure 04 Disc - Worthless Warranty ... - 3/20/2007 1:17:35 PM

Jantiz

Posts: 425
Joined: 2/2/2007
Status: offline

It has been my short experience with LR that they boast on having a "better than the rest" oil circulation system in their vehicles, since they are designed to perform in such weird angles, the oil system needs to be able to keep up with it. So for a Disco to need an engine, let alone two in such short time (short of having an un-noticed leak and it was running without oil) tells me that they sold you a lemon. LR's are engineered to perform in the extremes, actualy, they make a point of pointing out that fact in their advertisement. It would seem that a couple thousand miles extra in between oil changes hardly qualifies as the "extreme conditions" that these vehicles are design to endure.
Did you buy from Land Rover or did you buy used from a private dealer? Bottom line is your Disco had an unresolved problem the first time they suposedly "fixed it", confirmed by the same exact problem resurfacing a second time. Short of intentional abuse, cars just don't need new engines before they even hit 40k miles. Take them to court! and good luck with it.

_____________________________

2006 LR3 HSE / 2004 Discovery II SE / NCLR Member

(in reply to Janet Cathey in LR)

Post #: 2

RE: Second Engine Failure 04 Disc - Worthless Warranty ... - 5/31/2007 7:44:36 PM

A03

Posts: 17
Joined: 6/20/2006
Status: offline

Janet, I'm so sorry you have to go thru with this nonsense..AS Jantiz says LR's great cars at least I think so..
Usually at least 2/10 people are NOT satisfied with Rover's whether its Disco or Range(I think LR Shop purposely bring out few lemons to mess with people)..
I have a '02 Disco(White with Black Stripes) I have not had a single major problem except for maintenance which is no big deal.
I purchased mine brand new at 2002 and I push the car to the limit(Excess Speeding) with 86K as of now speaking without single problem except due for Oil change..
My point is I Took the car to the dealer 1 time when it was under 50K warranty after that NEVER again.
I know it's too late but if somehow after settling in court and your Disco gets fixed 100% that is if you decide to keep it you should try to find a independent shop that deals with rovers or someone who specializes them..Less money less headache..
Good Luck to you..

(in reply to Jantiz)

Post #: 3

RE: Second Engine Failure 04 Disc - Worthless Warranty ... - 6/3/2007 5:25:40 AM

Disco Mike

Posts: 10490
Joined: 4/27/2006
Status: offline

I can see both sides of your issue, the dealer is right in that you went 10,325 miles without changing the oil on a brand new engine. Most of us Rover people have found that the oil needs to be changed every 3000 miles because the engine runs so rich. Over 10,000 miles on a brand new engine shouldn't kill the engine but certainily allows Rover to pass on a second replacement.
So they are right and at the same time 10,325 miles should not have ruined a new motor. Having been a Rover service manager I have to tell you, I doubt there is anything you can do legally to make Rover step up to another replacement.
Rover had some technical service bulletons out to their dealers describing oil pump/pressure failures that were taking out alot of their engine especially in the 03 and I have heard of some on the 04 models, so there is a well known issue that they say they fixed. You may have fallen into that problem, but unfortunately by not being responsible in servicing your new engine, I doubt you will have a leg to stand on.
You may want to consider buying a used 4.6 engine from a Rover dismantler and have it installed, this will save you nearly half the replacement cost.
Mike

(in reply to A03)

Post #: 4

RE: Second Engine Failure 04 Disc - Worthless Warranty ... - 6/19/2007 7:10:01 AM

Landzu

Posts: 2080
Joined: 4/7/2005
From: Dallas TX
Status: offline

quote:

ORIGINAL: Janet Cathey in LR

I bought an 04 Discovery, I loved the size, the sportiness, and how it looked. My husband said it drove like crap.
At 28,765 miles the car lost acceleration, made loud banging, grinding noises and quit. I was told there was a pump failure, rods #7 & 8 broken due to lack of lube, and piston 7 & 8 hit valves. I showed records that all maintance was current. They replaced short block and valves in both cylinder heads - I was told it was a new engine. I was without a car for 6 weeks (no loaner). They did the 30,000 mile work and said it was due in at 37,500.
The day before it was to go in for maintance, the same thing - no acceleration, grinding, stop. I'm told that it needs a second new engine!! The reason now is that the oil sludged up because I was late on my oil change -- The car has 39,300 Miles!!! It is ONLY 2300 MILES PAST the recommended oil change. because it is past the oil change THEY WILL NOT RECOGNIZE MY WARRANTY!!
The cost of a new engine is $7500!!
The second engine in less than 40,000 miles!!! I drive cars to 100,000 and have never had an engine failure!! This car is driven in town, no towing, no off road ---
The dealer called today and basically said, too bad!! You were past the oil change -- 2300 MILES!!!
Look for my name in the paper -- we're going to court!!

I think that this post was to Intimidate the Dealer to say ok to yet another motor,
and this is only half of the story.
I'm sorry to see that they have a problem.
But I think that it is neglect.

< Message edited by Landzu -- 6/19/2007 7:11:25 AM >

_____________________________

I do not need the National Geographic channel
I just look out the windows of my Land Rover
Discovery code name Romulus
Prefix-N or 1996
Classic Discovery,
RPi remapped ECU
NRP Preformance cats/Y-pipe

(in reply to Janet Cathey in LR)

Post #: 5